User manual · 11/12

Backup and new computer

Your data lives only on your computer: if the disk fails, the only copy is the backup you took. Make a habit of taking one often and keeping it off the computer: on a USB stick, an external drive or a cloud you trust.

Taking a backup

Open Settings → Full dashboard backup box.
To protect it, tick Protect with a passphrase and type a passphrase.
Press Export backup. The program saves a file such as cronowiz-dashboard-2026-10-17.cwbackup, usually in your Downloads folder.
Copy the file to a USB stick, an external drive or a cloud.

The backup contains everything: athletes, sessions, AI reports, plans, settings and the whole gym side (members, subscriptions, schedule, courses, bookings, check-ins).

If you protect the backup with a passphrase and forget it, nobody can recover it, us included. Write it down somewhere safe. The backup contains members' health data (certificates): if you keep it in the cloud or carry it around, a passphrase is recommended.

A good habit: a backup at the end of every week and before any big change (update, new PC, lots of edits).

Restoring a backup

Open Import (or Settings → Import backup), or drag the file onto the window.
If the backup is protected, type the passphrase and press Decrypt.
The program recognises a full backup by itself and restores it: "Dashboard restored".

Restoring a full backup replaces everything in the program with the backup's contents. Anything entered after the backup date is lost. If in doubt, take a backup of the current state first.

After a restore, check-in tablets show as "Reconnect": connect them again from Settings → Check-ins.

Moving to a new computer

On the old computer take a full backup and copy it to a USB stick.
Still on the old computer, connected to the internet, open License → Transfer to another computer and copy the transfer code.
On the new computer install cronowiz Studio, accept the terms, choose I have a transfer code and activate.
Restore the backup from the Import page.
If you use the entrance tablet, turn on Tablet at the entrance on the new PC, reinstall the Studio certificate on the tablet and connect it again.

The old computer stays available read-only: keep it as an archive or uninstall the program.

A single athlete's backup

In Athlete settings → Export backup (Cronowiz round-trip) you export just one athlete's data, in the format the cronowiz app reads. It is for sending edited plans back to the athlete, not for backing up Studio: use the full backup for that.